Marmo

BRIEF

Founded in 2019, Lily and Cosmo Sterck opened Marmo, a restaurant and wine bar in the centre of Bristol. Having focused on creating a menu guided by seasonal and locally sourced ingredients, with a wine list showcasing European producers who farm organically or biodynamically, Lily and Cosmo, were keen to grow the the business and develop the skill sets of the team.

Salt was asked to review and analyse the business, to help achieve these goals.

DELIVERED

FINANCE

Revision of P&L including preparation of Assumptions, Projections and Sample Rotas

SERVICE & HOSPITALITY

How We Work Training

Order of Service Review and recommendations

Reservation system yield management to maximise covers

Reading Guests Training

Developed consistency in daily operations

MARKETING & PR

Presentation of Brand Values, Pillars, Tone of Voice

Marketing & PR Strategy Support

HR

Implementation of Life Cycle of Team Member

Owner v Management Schedules

Team Ongoing Training Plans

SPACE

Private Dining Room concept and development

Interior and External Design support

We worked with Sofia over the course of a few months for some general advice. She was a joy to work with – immensely knowledgeable in across a broad spectrum of areas (financials, marketing, training etc.) and gave us some excellent advice and pointers. I really felt like she went the extra mile to get to know our business and our market and us and this was clear in the detail of the advice she provided. She has genuine passion for the industry which is matched by an understanding of the challenges it can present. 

 

Sofia has incredible energy, positivity and professionalism and I would thoroughly recommend working with her!

Lily Sterck, Founder, Owner. Marmo.